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TRADE INNOVATION SERVICES

Privacy Policy

Last updated: 19 October 2026

Trade Innovation Services respects your privacy. This policy explains how information is handled when you use our website, submit an enquiry or contact our team about our services.

Information you provide

Our enquiry forms ask for your name, phone number, email address, service of interest and a description of your requirement. Some fields are optional. If you contact us by phone, email or WhatsApp, your message and the contact details you share may also form part of the enquiry record.

Please provide only information needed to explain your requirement. Do not submit passwords, payment-card details, identity documents or other sensitive records through the general enquiry form. If documents are needed for an agreed service, our team will explain the required documents and how to provide them.

How we use enquiry information

We use your details to respond to your enquiry, understand the service you need, contact you about your request, prepare an appropriate scope or quotation, and maintain a record of our communications. If you engage us, relevant information may also be used to perform the agreed service and meet applicable recordkeeping obligations.

Submitting an enquiry is a request for a response about your requirement. It does not, by itself, subscribe you to unrelated promotional communications.

Website and technical information

Our website, hosting and security systems may process technical information such as IP address, browser and device information, request times and pages requested to deliver the website, maintain security and diagnose errors.

Cookies or similar technologies may be used by website features and third-party content. Browser settings let you manage cookies and site storage. Blocking them may affect some functions. Third-party links or embedded content, including maps or social platforms, can involve requests to those providers under their own privacy policies.

Storage and access

Website enquiry submissions are stored in the website administration system and sent to our enquiry email inbox. Information is also handled through the communication channel you choose.

Access and disclosure should be limited to people and providers who need the information to respond to your enquiry, support our website and communications, perform an agreed service, or meet a legal obligation. Service-related sharing with filing authorities, certification bodies or other professionals depends on the service you instruct us to perform.

Retention and security

Enquiry and client records are retained for the relevant purpose, including follow-up, service delivery, recordkeeping and the resolution of queries or disputes. Retention needs vary with the nature of the information and applicable obligations.

We use reasonable safeguards for information under our control. No website, email or messaging channel can guarantee absolute security. Contact us if you believe information has been sent to us incorrectly or used without authorisation.

Your choices and privacy requests

You can ask us about information you have provided, request a correction or deletion, withdraw permission for optional communications, or raise a privacy concern. Requests can be sent to info@tradeinnovation.in with the subject “Privacy request”.

We may ask for information necessary to verify the request and identify the relevant record. Some information may need to be retained to perform an agreed service, comply with applicable obligations, or establish or respond to a claim. Withdrawing permission for information needed for a service may affect our ability to provide that service.

Nothing in this policy limits rights available under applicable law.

Third-party services

WhatsApp, social networks, maps, government portals and other linked websites are operated independently. Their terms and privacy practices apply when you use them. Check the destination before sharing personal information.

Children

This website is intended for business enquiries and is not directed at children. If a child’s personal information has been submitted unintentionally, please contact us so we can review it.

Contact and updates

For privacy questions or concerns, contact the Trade Innovation Services team:

We may update this policy as our website, services or information-handling practices change. The date above identifies the latest version published here.

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